Privacy Policy
Infalible Fit (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.infaliblefit.com (the “Website”), purchase services, enroll in programs, or otherwise interact with us.
By using this Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you:
- Fill out a contact form
- Apply for coaching
- Purchase a program
- Subscribe to emails
- Schedule appointments
- Complete onboarding forms
- Use Trainerize or related platforms
You may provide:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Health and fitness information
- Photos or progress updates
- Emergency contact information
Health-related information is collected only for coaching and program design purposes.
B. Automatically Collected Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website
This data is collected through cookies, analytics tools, and similar tracking technologies.
2. How We Use Your Information
We use your information to:
- Deliver coaching and digital programs
- Communicate with you
- Process payments
- Provide customer support
- Send newsletters and marketing communications
- Improve our Website and services
- Comply with legal obligations
We do not sell your personal information.
3. Email Marketing
If you opt into our email list, you may receive:
- Educational content
- Program updates
- Promotional offers
- Event announcements
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.
We use third-party email marketing platforms to manage communications.
4. Payment Processing
Payments are processed through secure third-party payment processors. We do not store full credit card information on our servers.
These providers maintain their own privacy and security policies.
5. Use of Third-Party Service Providers
We may share your information with trusted third-party providers who assist us in operating our business, including:
- Scheduling platforms
- Coaching software (such as Trainerize)
- Payment processors
- Email marketing providers
- Website hosting providers
- Analytics tools
These providers are contractually obligated to safeguard your information.
Live chat and CRM
When you open the chat window on this site, the details you type into it (your name, your contact details, and what you are asking about) are sent to LeadConnector (GoHighLevel), the live-chat and customer-relationship platform we use to receive and answer enquiries.
The chat window is loaded from that platform on the pages of this site, so it may set its own cookies or similar identifiers even if you never start a conversation.
That platform processes your information only to handle your enquiry and our follow-up, under its own privacy terms. We do not sell your personal information.
6. Health Information
If you participate in coaching programs, you may provide health and fitness information.
This information:
- Is used solely to design and deliver your training program
- Is not shared publicly without your written consent
- Is stored securely within approved software platforms
However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Track marketing performance
You may disable cookies in your browser settings, though doing so may affect site functionality.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to personal information we collect about you
- Request deletion of your personal information
- Correct inaccurate personal information
- Know what categories of information we collect
- Know whether your information is shared
To exercise these rights, contact us at: Contact us
We will verify your identity before responding to such requests.
We do not sell personal information as defined under California law.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer needed, information is securely deleted.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no online system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
11. Children’s Privacy
This Website is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Your continued use of the Website after changes are posted constitutes acceptance of those changes.
14. Contact Information
Infalible Fit
Contact us
If you have any questions about this Privacy Policy or your personal information, please contact us.